In House Goldsmith

Richards is one of the only jewelers in Western Mass to have a Master Goldsmith right in the store. That means that the diamond you choose can be set into an incredible designer ring often in just a few hours. And after you give it to her, if it needs to be sized, it can be done right away.

Needing a few adjustments will never detract from the wonderful moment she experienced when she opens the Richards box. Having an in-house Master Goldsmith also means her diamond will never leave the store. Now, that provides real peace of mind!

Our Goldsmith also provides the ability to custom craft your next piece of fine jewelry. Let Tom reset your old diamond into a new style in gold or platinum. Take that old jewelry and make it new again! Or find a new stone and have it made into a custom piece you’ll treasure forever!

Richards also can handle repair work of your existing jewelry. We work with any precious metal from gold to platinum. Whether it’s resizing or refinishing, all repairs are microscopically inspected upon completion for your assurance that your quality repair is done right the first time.